Shipping policy
Shipping Policy
Last updated: October 21, 2026
Our tees are printed and shipped from the United States. We currently deliver to US addresses only.
Processing and delivery
Orders typically ship within 2–3 business days. Business days are Monday through Friday, excluding public holidays.
Estimated delivery is 5–7 days after your order ships. This delivery estimate is separate from the processing time above.
Delivery estimates are not guaranteed arrival dates. If we become aware of a shipping delay, we will let you know. If we cannot ship within the timeframe promised for your order, we will offer the option to agree to a revised shipping date or cancel the unshipped items for a full refund.
Shipping charges
The shipping charge for your order is displayed at checkout before payment. Any free-shipping offer shown on our website is subject to its stated conditions.
Order tracking
Once your order ships, we will email you a tracking link. Tracking information may take a little time to update after the shipping label is created.
Delivery address and order changes
Please check your delivery address before placing your order. If you notice an error or need to request a change or cancellation, email support@losttrowelclub.com as soon as possible with your order number. We will check whether the change can still be made; we cannot guarantee changes once order processing has started.
Delayed, missing or damaged deliveries
If your parcel is delayed, appears to be missing, or arrives damaged, contact support@losttrowelclub.com with your order number. We will investigate and work with you to resolve the issue. If tracking shows delivery but you cannot find the parcel, please also check the delivery location and with other members of your household.
For returns and refunds, see our Refund Policy. Nothing in this policy limits your rights under applicable law.
Questions? Email support@losttrowelclub.com.
For our business details, see Contact Information.